The foundation
Your Shop, Ava’s Playbook.
Your advisors are on the phone all day: customers, parts suppliers, adjusters. The next call rolls to voicemail, and most callers never leave a message. They just call the next shop. And when that caller is one of your regulars, the silence costs you more than one job. Ava is the front desk that picks up anyway, built around your shop: your services, your prices, your voice.
01
The voice customers judge
People decide in thirty seconds whether your shop sounds like one they can trust. An answer in your voice, on your script, turns callers into booked jobs. A voicemail box quietly sends them to the next shop.
02
The playbook Ava studies
Ava learns your shop cold: your services, your menu prices, how you talk about the work. That’s what makes her an advocate instead of a recording. She knows your business because her playbook is built from it, from scratch.
03
Kept sharp, month after month
Your shop changes — new services, new prices, new hours — and Ava changes with it. We tend the playbook so she never goes stale. That’s what the monthly covers: not a phone bill, a rep who stays sharp.
